Terms & Conditions

Terms and Conditions
Last Updated: 23 April, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Max Air HVAC SoCal website and related online services. By accessing or using this website, you agree to these Terms.

If you do not agree to these Terms, please do not use this website.

1. Company Information

Max Air HVAC
1145 Industrial Ave, Suite A
Escondido, CA 92029
Phone: (760) 437-6162
Email: info@maxairsocal.com

References in these Terms to “Max Air,” “we,” “us,” or “our” mean the business operating this website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or interfere with the operation of the website.

You may not:

• use the website in violation of any law or regulation,
• attempt to gain unauthorized access to any part of the website or related systems,
• introduce viruses, malware, or harmful code,
• scrape, copy, reproduce, republish, or exploit website content for commercial purposes without written permission,
• submit false, misleading, or fraudulent information through forms or communications,
• use the website to harass, abuse, or impersonate others.

3. Informational Purpose Only

The content on this website is provided for general informational and marketing purposes only. While we strive to keep information accurate and current, we do not guarantee that all descriptions, offers, availability, financing examples, package details, service areas, or pricing examples will always be complete, current, or error-free.

Website content does not create a binding service contract unless expressly confirmed by Max Air in writing.

4. Estimates, Pricing, and Payment Examples

Any website pricing, “starting at” rates, monthly payment examples, promotional examples, or service pricing references are provided for general informational purposes only and do not constitute a final quote.

Actual pricing may vary based on factors including:

• equipment selected,
• system size,
• property conditions,
• code requirements,
• permit needs,
• line set, ductwork, electrical, thermostat, or accessory needs,
• labor scope,
• financing approval and loan terms,
• site-specific installation conditions.

A final price, scope, and schedule will be confirmed through an estimate, proposal, or signed agreement.

5. Financing

The website may reference financing options offered through third-party financing providers. Financing is subject to approval by the third-party lender and may depend on credit profile, loan amount, term, selected equipment, and other lender criteria.

Max Air does not guarantee:

• financing approval,
• specific promotional terms,
• specific interest rates,
• specific monthly payments,
• specific lender decisions.

Any financing relationship is between you and the lender, and is subject to that lender’s own disclosures, agreements, privacy practices, and underwriting process.

6. Service Requests and Appointment Scheduling

Submitting a form, calling us, texting us, or requesting an appointment through the website does not guarantee service availability, dispatch timing, or acceptance of a project.

All appointments, scheduling windows, arrival times, and service requests are subject to:

• technician availability,
• service area coverage,
• weather,
• parts and equipment availability,
• business hours,
• emergency demand,
• project fit and scope review.

We reserve the right to decline, reschedule, or cancel appointments where necessary.

7. Service Area

Max Air primarily serves areas within San Diego County and surrounding approved service areas. Service availability may vary by location, timing, job type, and operational capacity. Listing a city, neighborhood, or area on the website does not guarantee service at every address within that area.

8. Promotions and Special Offers

Any coupon, rebate, discount, military offer, referral offer, financing promotion, or other special promotion displayed on the website:

• may be changed or discontinued at any time,
• may not be combined with other offers unless expressly stated,
• may be subject to eligibility requirements,
• may apply only to qualifying systems, services, or first-time customers,
• may require presentation before estimate, service, or contract signing.

Additional terms may apply to specific promotions.

9. Manufacturer Information, Warranties, and Product Content

Any manufacturer names, equipment details, features, or performance claims shown on the site are provided for general informational purposes and may change based on manufacturer updates or availability.

Manufacturer warranties are governed by the applicable manufacturer’s own warranty documents, registration requirements, exclusions, and limitations.

Any labor warranty, workmanship warranty, maintenance program, or service commitment from Max Air will be governed by the separate written proposal, invoice, or service agreement applicable to that job.

10. No Professional or Technical Guarantee Through Website Content

Website content is not a substitute for an in-person inspection, load calculation, diagnostic visit, written scope of work, or property-specific recommendation. HVAC systems and building conditions vary. Recommendations, examples, package descriptions, and service content on the website are general in nature and may not apply equally to every property.

11. Customer Portal and Third-Party Services

The website may link to or integrate with third-party services, including:

• scheduling systems,
• customer login portals,
• financing providers,
• social media platforms,
• review platforms,
• maps and manufacturer websites.

Your use of third-party services is governed by those third parties’ own terms, policies, and disclosures. Max Air is not responsible for third-party content, functionality, availability, privacy practices, or decisions.

12. SMS, Phone, and Email Communications

By providing your contact information through the website or other communication channels, you consent to receive service-related communications from Max Air, including calls, emails, and text messages related to your inquiry, scheduling, estimate, or existing customer relationship.

For marketing communications:

• consent requirements and revocation rights are governed by applicable law,
• you may opt out of marketing emails using the unsubscribe link,
• you may opt out of marketing texts by replying STOP,
• you may revoke consent to marketing communications in any reasonable manner permitted by law.

Message and data rates may apply depending on your carrier plan.

13. Intellectual Property

All content on this website, including text, layout, graphics, icons, branding, logos, photos, videos, design elements, downloads, and other materials, is owned by Max Air and/or its licensors and is protected by applicable intellectual property laws.

You may view and print website content for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, display, or exploit website content without prior written permission.

All third-party trademarks, service marks, logos, and manufacturer names remain the property of their respective owners.

14. Disclaimer of Warranties

THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAX AIR DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY,
• FITNESS FOR A PARTICULAR PURPOSE,
• NON-INFRINGEMENT,
• ACCURACY,
• AVAILABILITY,
• RELIABILITY,
• SECURITY OF THE WEBSITE.

We do not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAX AIR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• YOUR USE OF OR INABILITY TO USE THE WEBSITE,
• RELIANCE ON WEBSITE CONTENT,
• WEBSITE ERRORS OR OMISSIONS,
• THIRD-PARTY LINKS OR SERVICES,
• DELAYS, INTERRUPTIONS, OR SECURITY ISSUES.

If a court determines that liability cannot be fully excluded, Max Air’s total liability arising from your use of the website will be limited to the greatest extent permitted by law.

Nothing in these Terms limits liability where such limitation is prohibited by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless Max Air, its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of:

• your misuse of the website,
• your violation of these Terms,
• your violation of any law or rights of a third party,
• false or misleading information you submit to us.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law rules.

Any dispute arising out of or relating to these Terms or the website shall be brought in the appropriate state or federal courts located in California, unless applicable law requires otherwise.

18. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force and effect.

19. Waiver

A failure by Max Air to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

20. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the website after updated Terms are posted means you accept the revised Terms, to the extent permitted by law.

21. Contact Us

If you have questions about these Terms, contact:

Max Air HVAC
1145 Industrial Ave, Suite A
Escondido, CA 92029
Email: info@maxairsocal.com
Phone: (760) 437-6162

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